Understanding Our Policies
Your Privacy, Our Priority
At CARDHΞ↓R, we value your trust. This page explains how we protect your information and respect your privacy across every step — from browsing to checkout. We believe transparency builds better relationships, so we encourage you to read our policies carefully.
Your rights matter. Your data stays safe.
Trust in our craft.
Our Policies
We are committed to transparency and clarity in our business practices.
Your Privacy Matters
Cookies policy
- Introduction
This Cookies Policy explains how CARDHΞ↓R uses cookies and similar technologies on its website. By using our site, you consent to the use of cookies as described in this policy, unless you have disabled them via your browser settings.
- 1. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or smartphone when you visit a website. They help the website function efficiently, improve your browsing experience, and collect information for statistical and marketing purposes.
- 2. Why We Use Cookies
We use cookies to:
- Enable essential website functionalities (such as remembering your cart or login session)
- Collect anonymous statistics on how visitors use our website
- Improve the speed, accessibility, and performance of our services
- Support secure browsing and protect against fraud
- 3. Types of Cookies Used
- Essential Cookies: Necessary for basic website operations. These cannot be disabled.
- Analytical Cookies: Help us understand website traffic and usage patterns.
- Functional Cookies: Remember your preferences and enhance user experience.
- Marketing Cookies: Used only with your consent to personalize content and offers.
- 4. Managing Cookies
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the performance or functionality of our website.
For instructions on how to manage cookies, please refer to your browser’s help section.
- 5. Third-Party Cookies
Some cookies may be placed by third-party services we use (such as analytics or payment providers). These cookies are governed by the privacy policies of those providers.
- 6. Data Privacy and Consent
We do not use cookies to collect personal data such as your name, address, or payment details. We also do not sell or share your data with third parties for advertising purposes without your consent. All data is handled in accordance with our Privacy Policy.
- 7. Updates to This Policy
We may update this Cookies Policy from time to time to reflect legal requirements or changes in our practices. The most current version will always be available on this page.
- Contact
If you have any questions about our use of cookies or this policy, please contact:
CARDHΞ↓R Customer Support
📧 Email: info@cardheir.com
Sustainable Choices.
Respecting Your Privacy
- Understanding Cookies
At CARDHΞ↓R, your privacy is a core value. We use cookies to enhance your experience, protect your data, and operate our site efficiently. We are fully compliant with international standards, including the GDPR.
- We do not sell or misuse your data.
- The cookies we use help us:
- Process and ship your order
- Provide responsive customer support
- Improve site performance and usability
- Communicate with you — only with your permission
- You are always in control. You may at any time:
- Access or update your personal data
- Request correction or deletion
- Withdraw consent for marketing
- Adjust cookie settings via your browser
- All data is stored securely and treated confidentially.
- Cookie policy
Understanding your rights is essential. We encourage you to review our policies to ensure you feel confident and informed every time you shop with us.
- 1. Engagement through clarity.
Understanding your rights is essential. We encourage you to review our policies, ensuring you feel confident and informed every time you shop with us.
- 2. Integrity in every detail.
Your understanding is our priority. We simplify legal language through clear sections, making essential details accessible and easy to comprehend.
- 3. Knowledge is empowering.
We ensure that all essential information is laid out clearly so you can make well-informed decisions during your shopping experience.
- For more, please review our full Privacy Policy or contact us at info@cardheir.com
Legal Terms Summary
We believe in fairness, transparency, and respect.
By using this site or purchasing from CARDHΞ↓R, you agree to basic terms that protect both your rights and ours.
Our designs and brand content are protected by international laws.
Exchanges or returns are only accepted for damaged items.
All items are shipped from Amsterdam. Delivery times may vary by region.
All transactions are governed by Dutch law.
📄 Full Terms & Conditions available here.
Privacy Policy Summary
Your Privacy, Our Responsibility
At CARDHΞ↓R, your privacy matters. We only collect the information necessary to fulfill your order, provide support, and improve your experience — never for sale or misuse.
We follow the principles of transparency, minimal data use, and full GDPR compliance.
You have control.
You may request access, correction, deletion, or change your cookie and marketing preferences at any time.
All data is securely stored and treated as strictly confidential.
🔗 Read our full Privacy Policy
📧 Contact: info@cardheir.com
Shipment Policy Summary
Reliable shipping, transparent terms — delivered from Amsterdam.
We aim to ensure a smooth and secure delivery experience for every order.
Shipping Conditions:
All products are shipped from Amsterdam, Netherlands.
Orders are processed within 2–3 business days.
Shipping is available worldwide, with rates and delivery times depending on the destination.
Tracking information will be provided once your item is dispatched.
Customs duties and taxes may apply for non-EU countries and are the buyer’s responsibility.
Free Shipping Thresholds:
Netherlands: Free shipping on orders over €50.
European Union (EU): Free shipping on orders over €100.
Rest of the world: Free shipping on orders over €150.
Selected countries may benefit from free shipping offers regardless of the amount (check eligibility at checkout).
Estimated Delivery Times:
Netherlands: 1–3 business days
EU: 3–7 business days
International: 7–14 business days (may vary)
If you have specific delivery concerns or urgent requests, feel free to contact us at info@cardheir.com.
📄 Full Shipping Policy available here.
Exchange Policy Summary
We uphold the quality of our craftsmanship — and your satisfaction matters to us.
Exchanges are accepted under the following fair and clear conditions:
The item was damaged or defective upon delivery.
You notify us within 7 days of receiving your order.
The item is unused and returned in its original packaging.
Exchange requests are valid only within 30 days from the original shipping date.
To initiate an exchange request, please email info@cardheir.com with your order number and clear photographs of the issue.
Please note: Shipping costs for returns or exchanges may apply depending on the circumstances.
📄 Full Exchange Policy available here
Payment & Transaction Summary
We support a wide range of payment methods to ensure a seamless checkout experience:
All major credit/debit cards
Apple Pay & Google Pay
PayPal
Stripe and Mollie (international/local payment systems)
Klarna – Pay in 3 interest-free installments
Additional methods including iDEAL, Bancontact, Alipay, and more
Your transactions are encrypted and securely processed. All payments are handled by trusted providers under European regulations.
📌 You can choose the method that suits you best — no extra cost for Klarna 3-month installments.
If you face any issue during payment, contact us at info@cardheir.com.
Full payment policy is available here.
Payment Methods & Card Storage
Payment Information
When you purchase from our store, payment is processed securely through trusted third-party providers such as Mollie or WooCommerce Payments. If you choose to save your card details for future purchases, your payment information is stored securely on the payment provider’s platform, not on our website or servers.
We do not store or have access to your full credit card number, CVV code, or other sensitive card data. All payment transactions are encrypted and handled in accordance with PCI-DSS standards.
Common Questions
Find answers to the most common questions about privacy, shipping, and product exchanges.
What are your privacy policies?
We value your privacy. Our policies ensure that any personal information you provide is kept secure and only used to enhance your shopping experience. We do not share your data with third parties without your consent.
How do you handle returns?
If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund. Items must be unused and in original packaging. We aim to make returns as easy as possible.
What is your shipping policy?
We offer international shipping. Orders are processed within 2-3 business days, and delivery times vary by location. Rest assured, you’ll receive your eco-friendly accessories safely and promptly.
Got Questions?
We're Here to Help!
If you have any questions about our products or want more information, feel free to reach out. We’re here to ensure you have all the details you need about sustainable fashion and our unique offerings.
By clicking Send Message, you agree to our Terms and Privacy Policy.